We ship free to everyone in the US! Standard shipping takes 3-5 business days. Most of orders are dispatched from the warehouse within 2 business days. If you want to expedite your order (quicker than 3-5 business days), you can pay a little extra for 2-day or 1-day shipping. 2-day shipping is $10, 1-day shipping is $20.
We will gladly accept returns or exchanges for merchandise purchased through our website. If a product was purchased at another retailer, it must be returned where it was purchased. Please go to https://soulandlane.com/a/returns to initiate a return.
If for any reason you are not happy with your purchase, you can return most items for a refund (excluding original shipping charges) within 30 days of the date of receiving your package. Any returned items must be in "sellable condition." This means that the item(s) should be in perfect condition: unworn, unwashed, devoid of any stains (like deodorant or makeup), scuffs, tears, snags and mysterious smells. All garments must be returned in their original packaging. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer.
We can provide shipping labels for a $5 flat fee. Your refund amount will be adjusted accordingly when you complete your return.